If there is a lot of information

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Then the answer should come from the company’s perspective: “You should...” hide it and design it as drop-down lists to reduce the amount of visual noise and not lose the interest of the user, who is unlikely to want to read a whole page of dry text. If you have a lot of questions (for example, in the FAQ for an online store), group them for convenience into categories, divide them into groups, for example, “Delivery”, “Warranty”, etc.

Remember that questions should first of all cover Chinese Overseas Canada Number Data the information needs of clients, and only then solve secondary problems (improve SEO positions, lead to the right page, etc.). For clarity, you can add images or videos . If it fits your company's image, add a touch of humor. Another great idea would be to add a call to action at the end of the answer, leading to other pages of the site, as well as provide a contact to contact technical support if the user was unable to find the answer to his question.

Where to place the FAQ section? Depends on the situation. If the central element of your business is customer support, then it is worth creating a full-fledged support center with an FAQ section, where customers first look for answers to the most popular questions, and only then are directed to the support service. If you sell products or services that raise a lot of questions, placing a link to an FAQ page in the site navigation can help reduce the anxiety and uncertainty of potential buyers.